Shipping & Delivery

Shipping

Shipping time may vary depending on item location, quantity, availability, or destination.

All orders are processed within 72 hours, and some may take up to 5-10 business days to get delivered.

Please proceed to the checkout page to find out more about shipping & delivery times for specific products. 

 

Returns:

TAME HFD aims to provide you clothing at the best price. If you have any problems, please feel free to contact us. Our customer service will offer you a reasonable solution for all kinds of problems with the glasses in 30 days from the date you receive the glasses.

· Damaged within 30 days: Free re-delivery is available within 30 days after the arrival of the cargo in case there is undesigned damage. This warranty does not cover normal wear and tear to the frames, lenses, or coatings.

· Damaged within 3 months: If it is damaged by non-human factors and cannot be used normally within 3 months(excluding normal wear and tear), please contact our customer service center to help you solve this problem. If it is more than 3 months, we will give you the best discount for your next purchase.

How to Return:

Contact us via e-mail at support@tamehfd.com within 30 days of receiving your eyeglasses. All returns must be returned in their unworn, original condition.

Package  securely and leave a note including your name, order number and a brief note describing the returning reason; or a copy of the prescription as well as PD that you received from your doctor so that Posh Love can inspect the glasses.

TAME HFD would feel sorry if your glasses were lost during the shipment. Therefore, shipping your returns by a traceable method is recommended. Please send us the tracking number when you send the glasses to us.

Once TAME HFD gets the returned items, you will be refunded in 3 working days.

Notes: We will not take the return postage(excluding our responsibility) and you need to bear it by yourself.